Assistant Manager / Loan Officer |
| Location: | Brockport, NY |
| Salary Range: | 30k to 35k commensurate with experience |
| Exempt/Non-Exempt: | Exempt |
| Benefits: | some |
| Employment Type: | Full Time |
| Employer: | Brockport Federal Credit Union |
| Description: | Assistant Manager / Loan Officer |
| Duties: |  Lending
oOriginates all loan applications.
oPossesses detailed loan product knowledge. Advises members of the best loan product to meet their objectives. Administers and effective follow up system for credit requests. 95% of all loan requests should be turned around with approval or denial in 24 hours or less.
oProvide complete detailed applications for processing.
oPrepares loans on the associated applications in compliance with established procedures, policies and regulations.
oReviews applications and identifies cross sell opportunities and follows through on them with the applicant(s).
oCloses loans with members. Reviews loan paperwork for completeness and accuracy prior to loan closing. Explains loan documents at closing as required. Disburses loan proceeds.
oUnderstands regulations pertaining to lending operations of the credit union.
oWorks with the Manager to meet established lending goals for quality and targeted pool limits.
oParticipates in the evaluation of the Allowance for Loan and Lease Losses monthly.
oParticipates in the preview of pricing loan products to serve the membership competitively.
 Member Service
oEstablishes member eligibility & opens new accounts, accurately completing paperwork using correct formats.
oUnderstands account relationships such as single, joint ownership, trust, estate, custodial etc.
oUnderstands and can explain NCUA/FDIC deposit insurance coverage.
oEstablishes payroll deduction & direct deposits for members using correct documentation and established procedures.
oIs familiar with & has a working knowledge of common legal documents such as Power of Attorney, Stop Payment orders, Protest, Trust, Custodial Estate Letters, DBA, Corporate Resolutions, Partnership, Subpoenas, & Restraining Notices.
oCan interpret data on data processing system screens to answer detailed customer service questions.
oAnswers questions & solves problems on an independent basis for members utilizing active listening, accurate data collection, and reporting results to members in a timely manner. Has ability to resolve difficult member situations independently.
oProvides solutions in a timely manner and reduce problems referred to Manager.
oUnderstands ATM settlement, transaction flows and dispute processing.
oCounsels members regarding overdrawn accounts delinquent loans.
oPossesses the ability to perform all teller functions, including vault cash management as required.
oDisplays proactive business development skills through use of cross-selling techniques.
oPossesses extensive knowledge of all of BFCU�s deposit and loan products. Can use product manuals as reference.
oHas detailed knowledge of and can demonstrate to members how to use the SmartTran products such as SmartTeller, SmartTran Home banking & SmartTran Bill Pay.
 Supervisory
oHelps to organize workflow processes and develops and maintains operating procedures. Assists in training and development of new and existing staff.
oInvolved in establishing and monitoring performance goals of Member Service Representatives.
oCoaches, mentors and trains Member Service Representatives.
oDemonstrates a professional working relationship with all members of the staff, Board of Directors and Supervisory Committee.
oWorks independently in most situations referring only those items outside their authority to the Manager but acts in a leadership capacity for all other members of the staff.
oPossesses effective supervisory skills such as interviewing, training, coaching & evaluating entry level staff.
Branch Responsibilities-in absence of the Manager:
oBranch opening and closing procedures.
oBranch security.
oAlarm points.
oFacility upkeep & maintenance.
oCompletes annual training requirements for BSA, OFAC and all compliance update training provided by CUANY.
|
| Qualifications: | oA general knowledge of office operations and routine practices.
oAbility to learn about all Credit Union products, services, facilities, routines and organization.
oKnowledge of federal and state lending regulations and consumer protection legislation.
oAbility to work without direct supervision and is adept and planning and scheduling work.
oRecords management skills.
oPersonal computer & data terminal skills. Knowledge & operational skills using Microsoft Office (Word, Excel, Outlook) Adobe software and other software programs used in operation of the credit union such as that of correspondents, other service providers etc.
oModerate physical effort requiring lifting of binders, boxes, equipment etc.
oDisplays ability to train and coach staff in a sales environment.
oDemonstrates excellent communication skills; on the phone, in person and in writing.
Training & Experience Required
oA bachelor�s degree in business, marketing or finance.
oAt least 2 years� experience working in a financial institution desired
oPrior Supervisory experience desired.
oNotary Public, State of New York required after completing training curriculum.
|
|
|
This job is no longer active. Please click here to see current job listings.
|
